AGENTIC AI · CUSTOM BUILDS

Build Your
Agentic Workforce.

We design, build and operate production-grade AI agents tailored to your business — agents that read your documents, talk to your systems, take decisions, verify their own outputs, and integrate where your teams already work. Below, a handful of example agents we deliver, organized by vertical — a non-exhaustive list, for illustration only.

Explore the Catalog Book a workshop
Sovereign deployments GDPR · HDS · EU AI Act In production today

What is an AI Agent

Not a chatbot.
A specialist that takes action.

An agent reads, reasons, acts, and verifies — against your data, inside your systems, under your rules. It does not just answer. It moves the work forward.

01

Reads your context

Grounded on your documents, your databases, your tickets, your APIs — with retrieval, structured extraction, and vision when needed.

02

Reasons step by step

Plans a path through tools, models, and data — chooses what to call, when to escalate, and when to ask for human review.

03

Acts in your systems

Native integrations into your CRM, ERP, ITSM, payment rails, ticketing, Slack, Teams, email — not a side tool, a teammate.

04

Verifies before delivering

Cross-checks its own output against ground-truth sources, business rules, or a second model. No blind trust — verification by design.


Beyond Chatbots

A different category
of software.

The conversation is the smallest part. What matters is the loop: retrieve → reason → act → verify, repeated until the work is done correctly.

Generic chatbot

Answers questions.

  • One-shot prompt → one-shot answer
  • No access to your live data
  • Can hallucinate without anyone noticing
  • Does not take action in your systems
  • Hard to audit, harder to trust

IG1 agentic AI

Closes the loop.

  • Retrieves from your sovereign data sources
  • Plans, calls tools, and chains steps
  • Verifies output against ground truth
  • Writes back into CRM, ERP, ticketing, payment rails
  • Every decision auditable, every escalation traceable

Example agents

A few examples
of buildable agents.

Below, a few example agents we have built or can build for you — foundational ones reusable across industries, plus deeper specialists per vertical. Every card is a launch point for a 3-week first sprint.

This list is far from exhaustive — it illustrates the breadth of what's possible. Don't see your use case? That's expected: we build custom.

Cross-Vertical Agents
Foundational · Multi-Industry

Cross-Vertical Agents

Reusable across every industry — the productivity backbone of an agentic enterprise.

Knowledge Assistant

RAG over Confluence, SharePoint, Notion, Drive — answers grounded in your sources with citations.

RAGSearchCitations

Email & Ticket Triage

Classifies, prioritizes, and routes inbound messages — with auto-replies on routine categories.

ClassificationRouting

Meeting Summarizer

Transcribes calls, extracts decisions and action items, posts to project tools and notifies owners.

SpeechActions

Document Extraction

Invoices, contracts, PDFs, forms → structured JSON, with validation rules and human-in-the-loop fallback.

VisionExtractionValidation

HR Onboarding Buddy

Answers policy questions, walks new hires through paperwork, triggers SSO and equipment requests.

RAGWorkflow

IT Helpdesk Agent

L1 ITSM automation — resets, account unlocks, software access — with safe-action policies and audit trail.

ITSMActions

Compliance Watcher

Monitors regulatory feeds, summarizes changes, flags business impact and assigns follow-up tasks.

MonitoringCompliance

Dev Copilot

Internal coding agent grounded on your codebase — reviews, scaffolds, writes tests, drafts PRs under your guardrails.

CodeReview
CFO Office Agents
Office of the CFO · AP · FP&A · Close

CFO Office Agents

Where AI pays back fastest in large companies — AP, close, FP&A, audit. Plugged into your ERP.

AP / Invoice Automation

Extracts header and line items from supplier invoices, runs 3-way match (PO / GR / invoice), routes for approval and posts to the ERP. Handles exceptions with a clear escalation path.

Vision3-Way MatchERP

Expense Reports & Policy Check

Reads receipts, categorizes spend, checks against your travel and expense policy, flags exceptions and routes for manager sign-off — with VAT pre-coded for reclaim.

OCRPolicyVAT

13-Week Cash Flow Forecast

Rolls AR / AP / payroll / treasury signals into a continuously updated cash position with scenarios — FX-aware, entity-by-entity, with clear assumption logs.

ForecastScenariosFX

Month-End Close Orchestrator

Drives the close checklist, runs account reconciliations, flags unposted journals and variance outliers, and produces an audit-ready trail of who-did-what-and-when.

WorkflowReconciliation

Variance & FP&A Narratives

Compares actuals to budget and prior period across cost centers, drafts plain-language variance narratives, ties out to source data, surfaces drivers worth a question.

FP&ANarratives

Collections & DSO

Prioritizes overdue receivables by risk and value, sends multilingual dunning sequences, tracks payment promises, escalates the cases your team should actually call.

ARDSOMultilingual

Internal Controls & SOX Evidence

Tests journal-entry, segregation-of-duties and approval-chain controls continuously, collects evidence, drafts the control narratives your auditors ask for.

SOXControlsAudit

Board Pack & Reporting

Assembles the monthly board pack, drafts the MD&A and KPI commentary from ledger data — exports to PowerPoint, PDF, or your CPM tool, with traceable citations.

ReportingMD&A

Treasury & FX Co-Pilot

Aggregates multi-bank balances, surfaces FX exposure by entity and currency pair, suggests hedge actions inside the treasury policy, drafts the dealing slips.

TreasuryFXPolicy

Vendor Intelligence

Consolidates spend by supplier, flags duplicate vendors and atypical pricing, tracks ESG and credit risk signals, drafts negotiation briefs for procurement.

ProcurementRisk

Tax & VAT Compliance

Multi-jurisdiction VAT calculation, e-invoicing mandates (FR Factur-X, IT SDI, etc.), filing pre-checks — with a clear human checkpoint before submission.

VATE-Invoicing

ESG / CSRD Reporting

Gathers ESG data points across entities, maps to CSRD / ESRS data points, drafts the sustainability statement and flags reasonable-assurance gaps.

CSRDESG
Healthcare Agents
Healthcare · HDS · GDPR

Healthcare Agents

Clinical-grade agents inside HDS-certified perimeters — sovereign by default, deployable on-prem.

Clinical Transcription Agent

Voice → structured clinical note. Sectionized, coded, ready to push to the EHR with practitioner sign-off.

SpeechHDS

Triage Decision Support

Symptom intake, severity scoring, recommended pathway — designed to assist, never replace clinician judgement.

ReasoningEU AI Act

Coding Agent (ICD-10 / CCAM)

Reads clinical notes, proposes diagnostic and procedure codes with confidence and rationale for the coder.

CodingExplainable

Patient FAQ & Pre-Visit

Answers patient questions in their language, collects history pre-appointment, books slots into the practitioner's calendar.

MultilingualScheduling

Discharge & Referral Letters

Drafts discharge summaries and referral letters from the chart, ready for clinician edit and signature.

GenerationRAG

Imaging Pre-Screening

Radiology and dermatology triage with multi-model ensemble — flags priority cases, never auto-diagnoses.

VisionMulti-Model

Multi-Model Medical Brain

OpenAI-compatible orchestrator (Amarena pattern): MedGemma for reasoning, BioMistral for fast extraction — one entry point.

OrchestratorOpen Models
Finance & Banking Agents
Finance & Banking · DORA · MiFID II · KYC/AML

Finance & Banking Agents

Sensitive data stays in your perimeter. Every decision auditable. Several already in production (EasyBourse, Paymium).

KYC Name-Match Agent

Paymium pattern — extracts names from incoming transfers, reasons over diacritics and aliases, decides validate / reject / escalate.

In production99%+ success

ID Document Verification

EasyBourse pattern — clean and crop the photo, vision-model extraction, then MRZ cross-validation. Verify, don't trust.

In productionVision40× reliable

Transfer Reconciliation

Matches incoming flows to clients with semantic reasoning, not just string equality — 24/7 throughput.

Reasoning24/7

AML & Suspicious Activity

Pattern detection across transactions, contextual reasoning over relationships, structured SAR-ready outputs.

AMLPattern

Credit Risk Co-Pilot

Explainable scoring agent — aggregates structured and unstructured signals, justifies each factor in the decision.

ExplainableReasoning

Regulatory Reporting Agent

DORA, MiFID II, EMIR — assembles reports from source data, flags gaps, drafts narratives for compliance review.

DORAMiFID II

Onboarding Orchestrator

End-to-end client onboarding — doc collection, ID checks, AML screening, account creation — with one human checkpoint.

WorkflowHITL
Retail Agents
Retail · Personalization · Automation

Retail Agents

Customer-facing where it converts, internal where it scales — native plugs into POS, CRM, CMS, marketing stacks.

Personalized Recommendation

Context-aware product picks — basket, browse history, season, weather, stock — recomputed in real time.

PersonalizationReal-time

Dynamic Pricing Agent

Competitor and demand-aware pricing decisions — rule-bounded, explainable, with safe-action policies.

PricingRule-bounded

Customer Service Agent

Multilingual, omnichannel, hands off cleanly to humans. Plugged into your CRM, order, and returns systems.

MultilingualCRM

Inventory Forecasting

SKU-level demand prediction — integrates promotions, calendar, weather, and store-level signals.

ForecastSKU

Review & Sentiment

Reads VOC across channels — clusters themes, surfaces emerging issues, drafts replies for moderation.

VOCClustering

Visual Merchandising

Image-based catalog ops — auto-tagging, background cleanup, on-brand description drafting at scale.

VisionCatalog

Returns Triage Agent

Categorizes returns, suggests restock-vs-refurbish-vs-discard, drafts the customer reply.

OperationsCX
Manufacturing Agents
Manufacturing · IoT · Edge AI

Manufacturing Agents

Run at the edge on factory hardware, bridge to SCADA, MES, ERP and historian data.

Predictive Maintenance

Reads IoT signals, forecasts failure windows, schedules interventions before downtime hits.

IoTForecast

Visual Defect Detection

Edge-deployed vision agent for QC — flags defects in real time, learns continuously from operator feedback.

VisionEdge

Operator Copilot

SOP retrieval, troubleshooting steps, alarm explanation — on a tablet at the line, in the operator's language.

RAGOn-line

Quality Control Anomaly

Anomaly detection on production telemetry — clusters root causes, suggests investigation paths.

AnomalyRCA

Energy Optimization

Load shifting, peak shaving, demand response — with explicit production constraints in the loop.

EnergyOptimization

SCADA / MES Bridge

Summarizes alarms, deduplicates events, escalates with context — reduces alert fatigue, keeps audit trails.

SCADAAlarms

Digital Twin Companion

Sim-grounded Q&A on your line — "what if we changed feed-rate by 5%?" answered from twin state plus historian.

Digital TwinSimulation
Transport & Logistics Agents
Transport & Logistics · Telematics · Edge

Transport & Logistics Agents

Real-time intelligence for fleets, routes, and customs — processed at the edge or in sovereign environments.

Route Optimization

Multi-stop optimization with hard constraints (windows, vehicle, driver hours) and soft preferences (priority, cost).

ConstraintsOptimization

Fleet Monitoring Agent

Reads telematics → surfaces anomalies, predicts mechanical risk, triggers maintenance and driver coaching.

TelematicsPredictive

ETA Prediction

Multi-source ETA refinement combining traffic, weather, driver behavior, and customer-window pressure.

ForecastReal-time

Driver Assistant

In-cab natural-language helper — hands-free queries on routes, deliveries, vehicle status, paperwork.

VoiceIn-Cab

Customs Documentation

Auto-fills declarations, classifies HS codes, flags compliance risk before shipment hits the border.

CustomsHS Codes

Damage Assessment

Vision-based claims processing — photo upload → damage classification → cost estimate → pre-filled claim form.

VisionClaims

Last-Mile Coordinator

Slot booking, dispatch decisions, recipient re-routing — orchestrates customer messages and driver instructions.

DispatchCX

Don't see your use case?

This catalog is a starting point, not a menu. Bring us your real workflow — we scope a custom agent in a half-day workshop.

Scope a custom agent

How We Build Agents

A method we earned
in production.

Every agent we ship follows the same four-step loop. The discipline is what turns a flashy demo into a system you can trust at 3am.

1

Extract & Ground

We connect to the real source — tickets, documents, ERP records, sensors — and we clean the input before the model ever sees it. Like the EasyBourse KYC pattern: crop, deskew, denoise, only then prompt the vision model. 80% of agent reliability is in the input pipeline.

2

Reason & Act

The agent plans the next step — call a tool, retrieve a document, propose a decision — with explicit constraints. Multi-model orchestration when needed (Amarena pattern: MedGemma for reasoning, BioMistral for extraction). Open weights when sovereignty matters.

3

Verify — never trust blindly

Every output crosses a second check: a deterministic rule, ground-truth data (MRZ vs OCR), or a verifier model. Three outcomes only — validate, reject, or escalate to a human. The Paymium pattern: 994 out of 1000 cases automated; the rest, surfaced cleanly.

4

Operate & Learn

We run the agent 24×7 with observability that goes beyond uptime: decision drift, escalation rate, model cost per case, feedback loops on human corrections. Every escalation becomes a training signal. The agent gets quieter and sharper over time.


Live in Production

Agents we run today,
for clients who count.

Three systems — in health, finance, and compliance — built with the same loop above, running with full audit trails. The fourth seat is open.

HEALTHCARE

Amarena — Multi-Model Medical Brain

An OpenAI-compatible central brain orchestrates two medical specialists: MedGemma for clinical reasoning and BioMistral for rapid extraction. Optimized for a single GPU. HDS-compliant.

See case study
FINANCE · KYC

EasyBourse — ID Verification Agent

Three-step workflow: clean & crop the image, analyze with a vision model, then validate via MRZ data. 40× more reliable than naive single-pass OCR.

See case study
COMPLIANCE · AGENTIC

Paymium — KYC Name-Match Agent

From exact-string compare to semantic reasoning. The agent extracts, reasons, then decides: validate, reject, or escalate. From 3 minutes to 1 second, 24/7. 99.4% success rate.

See case study
YOUR VERTICAL · NEXT

You? — The next agent we ship.

Bring us your real workflow — documents, tickets, decisions, audit constraints. We scope an agent in a half-day workshop and ship a first version in 3 weeks.

Become our next case study

HALF-DAY SCOPING WORKSHOP

Pick an agent.
Ship it in 3 weeks.

Bring us one painful workflow. We walk out of the workshop with a scoped agent, a data plan, a success metric, and a 3-week sprint to a working pilot.

Book a workshop See AI Consulting & Delivery